Frequently Asked Questions
Frequently Asked Questions
How long does it take to build the website?
The time it takes to build a website is dependent on your project requirements.
We can build a simple website in 1 to 2 weeks. However, larger projects or ecommerce stores can take longer depending on the complexity and number of products required. Schedule a call with us to find out more.
How do I update the website?
The beauty of our pay monthly websites is that you have two options. You can either send your changes to our team, who will make the edits for you as part of your subscription, or you can log into the website dashboard at any time to make the edits yourself. We can supply you with video guides if required.
For update work that falls outside the website plan there is a an hourly ad hoc fee of £55 per hour or part thereof.
We believe your energy would be best used in growing your business.
If you do choose to do this yourself be aware that if you break the website there will be a charge for us to put it right.
Do you build ecommerce websites?
Yes! Our pay monthly subscription plans have the option have an online store (ecommerce) function selling simple products (e.g. fashion, jewellery, books, etc.).
For more complex online stores, we recommend booking a free discovery call with us for more detailed information.
Call us for a free discovery call for full details about your online store requirements.
How much does it cost?
Our subscription websites have no set up fee or deposit and start at only £39 per month (less than £1.29 a day) and billed by monthly or annual Direct Debit, which brings the price down to less than £1.07 per day.
You can upgrade and downgrade plans at any time without penalty, purchase add-ons, and more just by requesting it. You can also cancel at any time with just 60 days written notice depending on your chosen subscription plan.
Your website plan starts with a trigger payment of the equivalent of three months subscription payments that covers the initial setup costs of installing the WordPress framework, WordPress theme, SSL certification, domain name, basic SEO configuration, website backup system and email accounts.
Your monthly subscription payments start from the first of the month following your sign up and continues for 24 months and then the website is in your ownership.
For the lifetime option you can choose to pay this over 12 or 24 months interest free. The lifetime option is good if you are fortunate enough to win a grant or funding. If cancelling then T&C's will apply.
What if I need to cancel my pay monthly website?
If you need to cancel your pay monthly website, before your 24 month agreement finishes for any reason, then you just need to give us 60 days' notice as per your level of subscription.
You will then be invoiced for the remaining months left on your agreement.
We’ll take your website offline with the ability to reactivate it in the future, should you want to. Although we have no setup fees, please note that cancelling your subscription is clearly indicated in the plan of your choice and in your subscription agreement.
Can you update my existing website?
For updates to an existing website, we will need to carry out a full assessment. This is to determine exactly what is required, number of pages needed and what functionality is wanted.
All of our pay monthly websites are created from scratch so that we can be certain the job is built to our high standards and the website lasts for years to come.
Beware of the DIY Myth
With the options to build your business website yourself using Squarespace or Wix make sure you are fully aware of the DIY myth.
All revealed in the short 115 second video here. >>>>>>>
